Event Dime
Title: Developer locked out of 2FA on AMO account - Support ticket referred me here
- When:
- July 9, 2026 · 12:54 PM
- Where:
- Latest Add
- Source:
- Latest Add
Body: Hi AMO Team, I am an individual add-on developer and I have been completely locked out of my developer account due to a lost 2FA device and missing backup codes. I contacted Mozilla Support (Ticket with Sofia Zuniga), but they closed my ticket because I do not have a public homepage linked in the “More Information” section of my add-on store page. They instructed me to post here on the Discourse forum for further guidance regarding my add-on account. This is my original extension, and I de