Event Dime
Retaining memberships... tip 3
Sports & Fitness
- When:
- February 9, 2011 ยท 3:23 PM
- Where:
- Gym Management Software, NC
- Source:
- Gym Management Software
Watch for red flags A sure-fire sign that a member is at risk of cancelling their membership is when they stop attending your club as often as they used to. By keeping tabs on attendance rates, you can spot at-risk members and see if you can find ways to stop them running away. Perhaps you could offer a free personal training session to get them motivated, or a discounted massage if they attend 3 times a week for the next month.