Event Dime
Troubleshooting your Access Control system
Arts & Culture
- When:
- May 25, 2026 · 3:14 AM
- Source:
- Gym Management Software
Your access control system is run by a small computer called the Gatekeeper. If you’re having trouble with access or check-ins, here’s how to find and resolve the issue; Check Power and Internet Start by finding your Gatekeeper and make sure it’s plugged into both power and the internet. Once confirmed, explore the following steps. Troubleshooting - On-screen If an error shows up next to a reader on the Visitors page, click the Troubleshooting button.