Event Dime
Credit Notes - How to Clear a Charge
Events
- When:
- June 2, 2026 · 4:58 AM
- Source:
- Gym Management Software
Sometimes a member won’t need to be charged for something, for example they’ve been away, missed a booking, or there’s been a genuine reason to waive it. In these cases, use a Credit Note rather than voiding the charge. This removes the balance from the account while keeping a clear record of what happened, so the account history stays accurate and complete. How to Apply a Credit Note Go to the member’s Accounts and Billing tab Click the Adjustment button at the top Choose Credit Note as the adj