Event Dime
Refunding Payments
Events
- When:
- June 2, 2026 · 5:04 AM
- Source:
- Gym Management Software
Before processing a refund, check that your billing provider supports refunds and that refunds are enabled on your merchant account. Note that refund fees and settlement time-frames may apply, depending on your billing provider. Refunding Billing Payments Billing payments must have a Settled status before they can be refunded. To check the payment status: Go to the member’s profile Accounts and Billing tab Click once on the payment line item to expand the transaction details Review the payment s